We can’t wait to get started helping you improve your website. We’ve sent you a welcome email that should arrive shortly. Meanwhile, read the next steps below (especially #3), and let us know if you have any questions or concerns.
We want to help you as soon as possible and if we can communicate effectively, we’ll be able to fix your problems quickly! That’s why we wrote down a few guidelines to help us communicate in the best way possible.
These are not terms of services written by some lawyer, we wrote them just to help us help you.
Now that you’re all signed up, it’s time for us to take your website under our robot wing. We’ll go through a few phases of upgrades for your website over the next few weeks, just to get it running smoothly.
Meanwhile, we’ll be happy to answer any questions or fix any issues you’ve been having with your site. Just let us know!
No website is the same. We want to get familiar with you and your site so we can figure out the best approach to maintain it. In order for us to handle your website, it’s very important that you to send us your website credentials so we can scan your site and perform our full audit.
We’re also planning to delete any unnecessary themes & plugins, so be prepared to discuss each of them briefly after our initial website audit.
We believe that support is the most important part of our maintenance plans. You can send our support email a message at any time and it will notify our entire team so someone can get back to you as soon as possible.
Feel free to send us a message at support@99robots.com
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