If you run your own business, you are likely to run into a difficult client at some point in the life of your company. However, knowing if the customer is difficult enough to walk away from or if you should try to maintain the relationship can be an excruciating decision. According to the Chartered Institute […]
Thought leadership is becoming quite the buzzword around the Internet these days, and for good reason. Thought leadership provides an entry point in the relationships between you and your customer base. Your customers decide what questions are important. Your answers can determine your overall level of authority. In this post, we explore what it means […]
