Home Forums Popup Fire Plug-in Install problems

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  • #5243
    AvatarCharlie
    Keymaster

    I am trying to install PopUp Fire on WordPress 4.1.1. I have added the filed to the wp-content/plugins folder but it is not appearing in my Plugins page to activate it. It is defiantly being installed in the correct place on my FTP. Am I missing something? Is it not compatible with 4.1.1?

    Thanks.

    #5250
    AvatarCharlie
    Keymaster

    Hello strikingidea,

    Welcome to the community :)

    When you install the files on your WorPress site make sure they look like this.

    #5249
    Avatarstrikingidea
    Participant

    Yes. I have the folder named properly. It is still not showing up. Any other suggestions?

    #5248
    AvatarCharlie
    Keymaster

    Is your site a multi-site?

    #5247
    Avatarstrikingidea
    Participant

    No. just one site.

    #5246
    AvatarCharlie
    Keymaster

    So when you go to your all Plugins screen you don’t even see our plugin at all?

    #5245
    Avatarstrikingidea
    Participant

    no, it is very odd. It is not showing up at all. Is it a 4.11 bug?

    #5244
    AvatarCharlie
    Keymaster

    This is very odd. We have never come across this problem with any of our plugins. Can you try to create zip of all the plugins files and then upload that zip file through the WordPress plugin upload feature?

Viewing 8 posts - 1 through 8 (of 8 total)
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