Home Forums Popup Fire Grab MailChimp Lists

This topic contains 5 replies, has 2 voices, and was last updated by  Kyle 1 year, 6 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #8332

    TabiJayne
    Participant

    I have put in my MailChimp API key and the drop down for list selection never displays any lists.

    #8545

    Kyle
    Member

    Hello :)

    So so sorry for the late reply.

    So when you enter in your MailChimp API Key does a spinning wheel appear next to the list dropdown? If it does appear does it just go away and not populate the lists at all?

    #8555

    TabiJayne
    Participant

    Nothing happens.

    #8556

    Kyle
    Member

    Ok the next steps would be to make sure you are running the latest version of:

    WordPress
    Popup Fire
    PHP

    If you are all up-to-date then you either have the wrong MailChimp API Key or there is a a plugin or theme conflict on your site.

    #8557

    TabiJayne
    Participant

    I am running all current versions of WordPress, OHO and plugin.

    I have even deactivated ll plugin but Popup Fire and it still will not work. MailChimp API is accurate.

    #8558

    Kyle
    Member

    That is very strange. I am able to grab MailChimp lists with Popup Fire just fine on multiple different installs.

    There are really no more troubleshooting steps we can take without me having access to your WordPress backend.

    If you are willing give me login credentials I can have a look and try to connect my MailChimp account. If you do give me login credentials please do so by email at support@99robots.com.

Viewing 6 posts - 1 through 6 (of 6 total)

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