Home Forums WP Background Takeover [SOLVED] click through not being counted

This topic contains 4 replies, has 2 voices, and was last updated by  Josh Johnson 2 months, 4 weeks ago.

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  • #21626

    Josh Johnson
    Participant

    Hi, Im just trying this plugin out, and the ad loads perfectly but If i click on the ad, it doesn’t show up on the stats as a click through. I of course tried it in a different browser that was not logged in to the wordpress admin and it is still stuck at 0.

    Thanks,
    Josh

    #21627

    Charlie
    Keymaster

    Hi Josh – Welcome to the community! Glad to hear everything is working well. Can you provide us with a URL so we can check the site you have.

    Also, do you have any strange cache plugins?
    What host are you on?

    Thank you,

    #21628

    Josh Johnson
    Participant

    Hey, thanks for the reply.

    I think i may have it figured out, the default setting in firefox/chrome is to prevent tracking. I’m guessing that is why? I tried in IE and my click was registered.

    #21629

    Charlie
    Keymaster

    Glad to hear it. You are right that plugins will have no control over a user’s browser settings.

    Since we know that plugin runs on thousands of other sites, we’re confident it tracks correctly.

    On a side note, you can always reach our support team at support@99robots.com as well. In the near future, we will remove these forums so that we can have one centralized helpdesk via email.

    Thank you,

    #21630

    Josh Johnson
    Participant

    Yeah, i used that email also because my key code is coming up as invalid in the plugin. waiting to hear back from them.

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